Back to home

Privacy Policy

Last updated: May 2026

1. Who We Are

One Five Ltd is a architectural design and planning consultancy based in Epsom, Surrey (KT19 9BS). We are the data controller for personal information collected through this website. You can contact us at getholdofgraeme@gmail.com or by phone on +44 (0)7985 201469.

2. What Information We Collect

We may collect the following personal information:

  • Name, email address, and phone number (via our contact form)
  • Details about your project or enquiry
  • Website usage data via cookies and analytics (e.g. pages visited, referral source)

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes
  • Manage our client relationship with you
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (responding to enquiries), contract performance (delivering our services), and consent (cookies and marketing communications).

5. Cookies

Our website uses cookies to analyse traffic via Google Analytics. These cookies collect anonymous data about how visitors use our site. You can accept or decline cookies via the banner shown on your first visit. You can also manage cookies through your browser settings at any time.

6. Third Parties

We use Google Analytics to understand website traffic. Google may process data in the USA under Standard Contractual Clauses. We do not sell your data to third parties.

7. Data Retention

We retain enquiry data for up to 3 years, or as long as necessary to fulfil our contractual obligations. You may request deletion of your data at any time by contacting us.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (ico.org.uk)

9. Contact Us

To exercise any of your rights or with any privacy questions, please contact us at getholdofgraeme@gmail.com.